Is HometownLift only for youth sports?
No. HometownLift is built for youth sports leagues, booster clubs, and veteran organizations. Other community groups that raise money, sell merchandise, or run events can request access too.
FAQ
Frequently asked questions
What can I sell besides fundraising campaigns?
You can sell merchandise through your organization store, sell tickets to events, and run cashless concession stands. All revenue streams are managed from one dashboard.
Is there a subscription or monthly cost?
No. HometownLift is free for every organization, with every feature included and no setup fee. Donors cover a 3% platform fee plus card processing at checkout (1% on memberships, sponsorships and registrations), so your organization receives 100% of every gift. See /pricing for details.
How quickly do organizations get paid?
Payouts follow your connected Stripe account schedule, typically 2 business days after a donation or sale is processed. HometownLift does not hold or delay funds.
Do participants need accounts?
Yes, but only by invitation. Admins import the roster, send invite links, and participants claim their own page to add their story and share it.
Can multiple organizations use the same platform?
Yes. Each organization gets its own workspace, role-based access, and separate reporting, and every organization is reviewed before it launches.
How is donor data protected?
All payment processing is handled through Stripe, which is PCI-DSS Level 1 certified. HometownLift never stores card numbers. Application data is hosted on Supabase with row-level security enforced per organization.
What does Stripe setup look like?
During onboarding, directors connect or create a Stripe account through a guided flow. Stripe handles identity verification and banking details directly. HometownLift never sees sensitive financial credentials.
How does this compare to other fundraising platforms?
Most platforms only handle donations and deduct a percentage from funds raised before payout. HometownLift shifts fees to donors, gives you multiple revenue streams in one place, and includes tools for merch, tickets, and concessions that other platforms do not offer.
How long does onboarding take?
Most organizations can be set up and running a live campaign within a few days. The onboarding process includes guided setup for your organization profile, Stripe connection, and first campaign or store.
Is there a minimum fundraiser size?
No minimum. HometownLift works for a single team raising a few hundred dollars or a full organization running multiple campaigns and stores across seasons.
Can donors give anonymously?
Yes. Donors can choose to hide their name from the public campaign page. Their information is still recorded for the organization's internal reporting and tax receipt purposes.
What support is available?
Organizations get direct support via email during onboarding and throughout their first campaign. Reach out to support@hometownlift.com with any questions.