SMS program

Text message (SMS) opt-in

HometownLift (a service of Gold Country Luminary Holdings LLC) sends transactional, one-to-one text messages about things you signed up for: order-ready pickup alerts, volunteer shift reminders and cancellation confirmations, raffle winner notifications, and registration payment-failure notices. We do not send marketing or promotional texts. This page describes how consent is collected and how to opt out.

How consent is collected

Consent is collected directly from the customer at online checkout on hometownlift.com. The customer optionally enters their own mobile number in a field labeled “Phone (optional — for order-ready text)”. Providing a number is optional and never required to complete a purchase, and consent is never obtained from third parties. The field is shown with this disclosure:

Phone (optional — for order-ready text)Optional. Provide your number to receive a one-time text from HometownLift when your order is ready — by entering it you agree to receive that message. Msg & data rates may apply; about one message per order. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.

The example above is a non-functional replica of the live checkout field, shown here so the opt-in flow can be reviewed without placing an order.

What we send

Every message is transactional and tied to something you did on hometownlift.com — we never send marketing. Message and data rates may apply. The message types, each with its own consent point:

Order-ready alerts— one text per paid order when staff mark it ready for pickup. Consent: entering your number at checkout under the disclosure shown above. Example: “Hi Jane, your order is ready for pickup! Pickup code: 4827”.
Volunteer shift reminders & confirmations— about two reminders per shift you signed up for, plus a confirmation if you cancel. Consent: the “Text me shift reminders” checkbox on the volunteer signup form.
Raffle winner notifications — a single text if a ticket you bought wins a prize. Consent: providing your number at raffle checkout under the disclosure on the raffle page.
Registration payment notices — a text if a payment plan installment fails, so you can fix the card before the retry. Consent: entering your (optional) number on the registration form under its disclosure.

Opting out and getting help

Reply STOP to any message to cancel; you will receive a single confirmation and no further texts unless you re-subscribe by replying START. Reply HELP to any message, or email support@hometownlift.com, for assistance.

Mobile opt-in data and consent are never shared with, or sold to, any third party. See the Privacy Policy(“Text messaging (SMS)” section) and the Terms(“Text Messaging (SMS) Terms”) for full details.